Customers Reviews | PlanetaEXO

Customer Reviews

We love it when our customers share their feedback after having an adventure with our handpicked partners.

Comfortable Accommodations

May 10, 2023

Excellent! Comfortable Accommodations, only the water temperature in the shower needs improvement, my entire group complained about this item.

Sergio Andrade (Brazil)

The whole Exo experience was great

April 2, 2023

The whole Exo experience was great and everyone on the team was very responsive, helpful, and kind throughout the planning, booking, and during the trip. Thanks so much to my guide for this wonderful trilha, his attentiveness, support, great sense of humor, and patience. It was really great and I enjoyed those days to the fullest!

Solveig (Germany)

My guide made this trip very special

March 26, 2023

The days hiking Vale do Pati with my guide were incredible. He was my guide, cook, photographer, botanist, and storyteller. He made sure to adapt the trip according to my physical abilities, showed me his favorite parts of the Valley, and overall made this trip very special.

Kather Seitz (Germany)

The service was excellent

March 21, 2023

We are just happy about our indescribably beautiful stay at this Amazon Lodge. The hospitality is nothing short of warm. The “service” was excellent, and everything you need or want to know is lovingly addressed. It’s just extremely relaxing. If you want to discover a part of the Amazon and are looking for adventure, naturalness, family well-being, and regionality – you will be as happy here as we are.

Michael (Germany)

All chosen with great care to provide a unique experience

March 21, 2023

Excellent experience in Jalapão: a week of learning with the locals, their traditions, and way of life, in addition to the natural beauties and attractions of the region. Congratulations to our guide and his professionalism, good humor, availability, and permanent encouragement to the group, which allowed the trip to be fully enjoyed. I thank the company for the service provided, with clarity and practicality from the first contact. Itinerary (with trails and rafting), transfers, transport, trails, accommodation, meals, attractions/activities/tours – all chosen with great care to provide a unique experience to the visitor who wants to know Jalapão in its fullness.

João (Brazil)

Very transformative in personal terms

March 20, 2023

I just got back from Jalapão. It was an incredible experience. A true immersion in nature and community. Very transformative in personal terms, mainly, to get out of my comfort zone. And what to say about the guide…….an amazing person with a huge heart.

Debora (Brazil)

An immersion that rescues us what is really worth it

March 19, 2023

The experience of getting to know the traditional Jalapão, the people who are part of it, the smells, flavors, sensations… an immersion that rescues us what is really worth it. Stunning natural beauty, excellent accommodation, personal challenge, jungle bath, nature bath. I recommend it to everyone who wants to connect with nature, here people still challenge themselves in an adventurous place 🙂 Itinerary out of common sense, personalized experience. We joked that the entire Jalapao was reserved just for our group!

Stafania (Brazil)

I would definitely recommend this tour!

March 13, 2023

The Vale do Pati hike was amazing! It’s such a special landscape and the views are magical! Our guide was great, we laughed a lot together, he knows everything about the area, makes delightful lunches and guides you with pleasure, peace, and attunement! The house where we slept was good, with really very good food and a nice place to stay the nights, I would definitely recommend this tour! Thanks a lot to our guide :)) and Planeto Exo!

Katharina Bongaertz (Netherlands)

Magnificent service

March 12, 2023

Magnificent service. Nice food! Very cool experience in the Amazon! We got rain in February (it seems to be common at that time), but nothing that interfered with the trip. Negative point: they had not warned us that some places were under maintenance, such as the pool.

Leonardo (Brazil)

A super good guide and on top an absolute gem of a person

March 12, 2023

Thanks for putting together a great individual tour for us with a fantastic guide. He is a super good guide and on top an absolute gem of a person! We had a fantastic time with his guidance. He really loves nature and his job and it shows!

Ole Schneikart (France)

It was a highlight of our Brazilian travels

March 9, 2023

What an amazing experience in the Chapada Diamantina! Our 4-day trek was a highlight of our Brazilian travels: the landscapes, the remoteness, the food, the cool paths, the nature. Lucas designed an itinerary based on our requirements and our guide did an amazing job showing us around and telling us about nature/flowers/animals. Everything was smooth and well organized. We wish we could have stayed longer!

Aurelie Poilleux (France)

Excellent guide and boat crew

March 9, 2023

I have rated our stay as four stars because we had an excellent guide and boat crew while we were there and they were what made the stay so great for us. Unfortunately, while we were there, not only was there no river pool (something that had influenced my choice of the lodge and we were not told it wouldn’t be there) but also on one night they closed the bar and after two nights they closed the communal sitting area. I appreciate maintaining a natural property like this in the middle of the Amazonas is hard but to take the pool away for repair and then close the main reception area for roofing as well is not great. The food here was really good and varied but the plan is that you sit with your guide at meal times and so you don’t really get to choose who you sit with. The activities here are really good and we had very small groups at all times which meant we were much quieter than other larger groups at the lodge and so saw more wildlife. I wouldn’t have wanted to be in the larger group. Overall my impression is that the lodge needs some TLC and it would then be lovely. But we are there for the Amazonas and we saw some amazing plants, learned about life in the area, fishing for piranha, saw river dolphins and monkeys and had a great time.

Nathalie (United kingdom)

Comfortable and well-decorated

March 7, 2023

The inn is very cozy, comfortable, and well-decorated. The rooms are spacious and perfect for a good rest. Meals are delicious, varied, and very filling, regardless of whether the inn is full or not. There are two walks a day, one around 5:30 am and the other at 4 pm, but they are by no means tiring. The only problem (due to the flooding and rainy season) was the mosquitoes during the walks, but nothing disturbed us or made us give up. It’s so worth it!

Tereza Lima (Brazil)

The experience was 10/10 from beginning to end

March 7, 2023

Me and my girlfriend did the 4-day hike through Vale do Pati with PlanetaEXO and the most amazing guide. An absolutely amazing experience and easily one of our favorite hikes in the world, and one that we would recommend to everyone coming to Brazil. Don’t go to Chapada Diamantina without trekking through Vale do Pati with our guide. He is super friendly and knowledgeable about the park – and extremely patient while we took a million photos at the amazing viewpoints and waterfalls. He even adjusted the tour to our physical condition and needs. Sometimes we would stay hours at the same viewpoint exploring and climbing around, while many other groups would leave after just 15 minutes. He timed everything so we would be all alone at most viewpoints, which was amazing. And did we mention the incredible picnic lunch he made every day? The homestays were simple and lovely, with amazing home-cooked buffet food every evening and morning. We miss passion fruit juice already. As for PlanetaEXO, the experience was 10/10 from beginning to end through swift communication on WhatsApp. We were provided with all the relevant information exactly when we needed it, and questions were answered within minutes. Thank you!

Rasmus Soeby (Denmark)

Excellent company

March 4, 2023

Excellent company, with local guides who know the region very well and go far beyond the stunning scenery. They are hospitable, they teach us about culture and nature with the wisdom of those who belong and respect the place where they live. Thank you for the experience and I highly recommend it.

Bianca (Brazil)

I loved the experience

March 4, 2023

I loved the experience, but what I liked the most was the Fervedouros! I loved them! I don’t know how to swim and I managed to enjoy it a lot!

Carla Castro (Brazil)

Everything was perfect

March 4, 2023

We had an amazing time at the lodge, everything was perfect.

Jasmin Gisler (Switzerland)

PlanetaEXO's pre-trip organization and assistance were excellent

March 2, 2023

The three days in Vale do Pati was amazing. Fantastic guide, cozy accommodations with fellow travelers, and a lot of amazing hikes, viewpoints, waterfalls, caves, etc. The organization and help from PlanetaEXO before the trip were really great, so we felt completely ready for the trip when we started it.

Christian Mogensen (Denmark)

A physical challenge in beautiful nature

March 1, 2023

I was looking for a physical challenge in beautiful nature – and this is exactly what I got. Thanks to Lucas, who was always very attentive, knowledgeable and calm, I was able to make the most out of the trip.

Ben Schlüter (Germany)

Amazing guides, team and adventure!

March 1, 2023

Everything went smoothly! Amazing guides, team and adventure! Thanks a lot!!

Denis Minnetdinov (Russia)